Thursday, June 26, 2008

My CAR DOESN'T LIKE CHOCOLATE


This is a story i would like to share with all my colleagues.


There was a man who was driving towards the supermarket everyday. One day, he was buying a vanilla ice-cream and the other day he was buying the chocolate ice-cream. The wonder was that when he baught vanilla, he switched off the car and baught the ice-cream then he paid the cashier and switch on the car again and it worked. On the other hand, when he did the same process for the chocolate ice-cream, the car was not working at all.


He complained to the car's company many times writing emails to them that titled by my car doesn't like chocolate but he was ignored totally from the customer service department. The story became a famous one in the city and everybody started to talked about. Our man tried many many times to reach for a solution and he couldn't figure it.


After all the employees in the company laughed at him, he reached to the CEO and the CEO decided to send a team to solve his problem. The team of engineers has done the same process as the man get used to do and it was real!


HIS CAR DOESN'T LIKE THE CHOCOLATE.


After researches and analysis of the case and they took it seriously, they discovered that when he came to buy the chocolate which was located near the door of the supermarket, there was something in the engine that didn't have enough cooling so that is why it didn't work at all. In the vanilla case which is located at the end of the supermarket, the engine had time to cool down so when he switched on, it was directly working.


This man was rewarded by the company by giving him a new car freely and the maintenance for the car is freely for his life.


I know it is a long story but the moral of the story is that THERE IS NOTHING STUPID AND CUSTOMER IS THE FIRST PRIORITY OF ANY COMPANY.


Hope you enjoy it .

3 comments:

AlShebli said...

Thank you for the story Faisal...

Ghada said...

nice story Faisal thank you :)

Classy said...

Faisal,
I know that once you start talking you never end. However, no one can ever say that what you are saying nonsence.
I was trying to figure out what the catch is along the way, but I wasn't that smart.
A very interesting story and I have to tell you that I learnt more than one lesson from it.